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Last updated · Feb 13, 2026

REFUNDS, RETURNS & DISPUTES

Due to the nature of our business and the type of items we handle, all sales are considered final once an item has been purchased on behalf of the customer. We act as a sourcing and logistics service provider and are not the original seller or manufacturer of the items.

Returns

  • Returns are generally not accepted for antique, vintage, or collectible items
  • If an item is significantly not as described, we will assist in communicating with the original seller on your behalf
  • Any return, if accepted by the original seller, will be subject to the seller's policies
  • All return shipping costs are the responsibility of the buyer

Disputes

In the event of any issue, including but not limited to:

  • Item not as described
  • Damage during transit
  • Missing items

We will provide assistance by:

  • Communicating with sellers or carriers
  • Providing necessary documentation
  • Supporting claims or investigations

However, we do not guarantee the outcome of any dispute.

Shipping & Carrier Responsibility

Once the item has been shipped, responsibility for the package is transferred to the shipping carrier.

We are not liable for:

  • Damage, loss, or delays caused during transit
  • Issues arising from customs inspections or clearance
  • Seizure or rejection by customs authorities

Customer Acknowledgement

By using our services, customers acknowledge and accept the risks associated with purchasing and shipping collectible and international items.

We are committed to assisting our customers to the best of our ability and ensuring transparent communication throughout the process.